Returns from Danish addresses
If your purchase was not quite right, it is easy to send back. You just need to return the item to us within 30 days of receiving it. Remember to state the order number or the name of the person who placed the order.
For DK orders, the easiest and safest way is to use our GLS package label. It only costs 29 DKK, which is deducted from the amount you need to return (when exchanging for another item, the label is free).
You can pick up the GLS package label and return slip right here (DK orders only):Go to the Return Portal
Please note that you are responsible for the package reaching us. We therefore always recommend that you use our package label, as the package is insured and traceable. Remember to save the receipt for submission!
If you do not wish to use our label, please send the package to the address below. Remember that it is you who bears the full responsibility for the package reaching us. We do not accept packages sent to the package shop! Send the package to:
Dress the bird ApS
Read more about the rules for return in our terms of trade.
Returns from addresses in the EU
If you want to return an item, you must send it back within 30 days of receipt. You must pay the return costs yourself. You are responsible for the package until we have received it, so we recommend that you send it as a traceable package and receive a receipt. We do not accept packages sent to the package shop! Send the package to:Dress the bird ApS
Read more about the rules for return in ourterms of trade.